This is a legal agreement between you (“Licensee”) and software.com. This agreement applies to licenses issued via the world wide web and also it applies to online delivery of licensed material. Your purchased or use of the Licensed Material’s License implies that you have read and as well as accepted these Licensing Terms and Conditions.
“Licensed Material” means the WordPress Themes, Plugins, PSD, and as well as HTML templates. Any reference in this Agreement to the Licensed Material shall be to each item within the Licensed Material and as well as to the Licensed Material taken as a whole.
Licenses are not time-limited so you may continue to use the purchased products even after your membership or support expires. Our documentation for the products is valid to open for everyone. So, you can access our docs section even after support expires. Keep in mind, if you may see the difference in the documentation section that depends on the current and/or latest version of products.
livegest Infotech holds the right to revoke membership and also theme license immediately by providing a refund to the customer anytime in the future.
As soon as your payment has been confirmed, livegest Infotect will email your membership information within 24 hours. In case you have not received an email from us, please contact us at [email protected]. We will resend your account information manually. As soon as you receive the email with your account information, you have immediate access to our member’s area or my account area.
Please use a valid email address. If you use PayPal e-check, your order will take several days to process. (Note: Your order can be pending for manual anti-fraud check up from Paypal.)
We provide technical support for livegest Infotech products through our Support Portal system. You can directly write a support email to [email protected] Apart from what can be changed from a theme’s and plugin’s options and functions via the admin dashboard, we do NOT offer support for customizations to theme default coding or CSS. We provide paid customization services (subject to feasibility). Please submit your requests for customization on default coding or CSS by clicking here.
All sales are final. No refunds will be given except in cases where the purchased product does not perform correctly on your hosting provider’s servers. Such server issues must be reported to us and that we are given a reasonable time to attempt to provide a fix, where possible. Another exception is the license revoke mentioned under Restrictions.
Any information submitted by the buyer will be used solely to complete the transaction, deliver the product, informing about new product releases, and addressing any customer service issues.
Browser compatibility should be tested by viewing the demonstration installations on the demo sites. Please ensure that your browser works with the theme. We do NOT guarantee that our products will work with all third-party extensions. livegest Infotech products are developed for and support whichever the latest framework version is at the time of purchase.